ISO 9001:2015 is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.

ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries. The current version of ISO 9001 was released in September 2015.

Why We Are ISO 9001:2015 – quality management systems Certified

ISO 9001:2015 applies to our organization because of the Quality we offer and more than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems.

Organizations of all types and sizes find that using the ISO 9001 standard helps them:

• Organize processes
• Improve the efficiency of processes
• Continually improve

All organizations that use ISO 9001 are encouraged to transition to ISO 9001:2015. This includes not only organizations that are certified to ISO 9001:2008, but also any organizations involved in training or certifying others.

What topics does ISO 9001:2015 cover?

ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on topics such as:

• Requirements for a quality management system, including documented information, planning and determining process interactions
• Responsibilities of management
• Management of resources, including human resources and an organization’s work environment
• Product realization, including the steps from design to delivery
• Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action

We understand the ISO 9001 standard and the process approach

The Process Approach to QMS in ISO 9001

Changes introduced in the 2015 revision are intended to ensure that ISO 9001 continues to adapt to the changing environments in which organizations operate. Some of the key updates in ISO 9001:2015 include the introduction of new terminology, restructuring some of the information, an emphasis on risk-based thinking to enhance the application of the process approach, improved applicability for services, and increased leadership requirements.